|
Move your transcriptions online and improve;
SM
Accuracy, Efficiency, Speed, and Savings. Microbridge provides
high quality medical transcription services to small, medium and
large healthcare organizations in the United States and Canada. Our
utilization of US based sales and support office with an offshore
services delivery center in India supported by robust
Internet technologies enable us to provide high quality
transcription services at very cost-effective rates with fast turnaround times. Microbridge understands the pressures and demands on
your time as a medical professional. That's why we have developed
very user-friendly and intuitive solutions to meet all your needs. Following are
some of the key features of our services:
Personalized Services
You will have a dedicated customer service executive and
transcriptionists assigned to your account to provide you with
personalized services. Customized Services
Every healthcare organization has different transcription needs. We
customized our services to fulfill your requirements. All the
transcribed reports are delivered in your customized templates, and
in the format of your choice, e.g. Microsoft Word (.doc), Rich Text
Format (.rtf), WordPerfect (.wpd), Acrobat (.pdf).
Convenient Dictation Methods
You have the option of using digital voice recorders, PDAs for uploading the
digital voice files to a secure FTP server or by using our 1-800
toll free number to submit your dictations.
Online Reporting
You can access your voice/word files and can check the status of any
job at anytime from any online computer with 128-bit SSL encryption
security with your unique username and password. There will be
absolutely no chance of you loosing any of your files once they are
on our system. We also back-up your transcribed reports as long as
you stay with us, so you can retrieve those anytime. Accuracy
The accuracy is one of the most important factors in
determining to whom you will entrust your medical transcription
services. We use state-of-the-art management and quality
assurance practices to provide the best quality work. Microbridge
guarantees to surpass AAMT's industry-standard minimum accuracy
level of 98%. Please click here to
find out more information on Microbridge's Quality Assurance
program. Competitive Pricing
Microbridge has highly competitive prices based on the industry standard
of 65-character line count of transcription, so there is no more paying for partial
lines, wide margins, large typefaces, and short pages. Fast
Turnaround Time
We provide services around-the-clock with guaranteed turnaround
time. The standard turnaround time is 12-hour (overnight), while a 4-hour
turnaround time is available for STAT requests. e.g. A doctor
submits the dictations by the end of day and gets back the
transcribed reports by the next morning. Total Security
Information security is the top priority of Microbridge.
As your partner in the chain of trust handling confidential
information, we have specific technical and physical
security features in place. Access to the medical records is
obtained only by a unique Username and Password. Firewalls and anti-virus software
are installed at the servers to prevent
unauthorized Internet interception. 128-bit SSL encryption
technology is used to transfer all the information over the internet. All our processes are fully compliant with the
existing HIPAA regulations. We actively consult with HIPAA
advisors to ensure current compliance and to maintain superior
security. Total Confidentiality
All our employees are required to sign a Non-Disclosure Agreement
(NDA). All
the required measures are taken to ensure total privacy, security and
confidentiality of patient records. Total Ownership of the
Complete Process
The highest quality at very competitive prices is assured through
the total ownership of the complete process. We do not subcontract
any of the work. All the work is done in our state-of-the-art
facility in India. Cutting-edge Technology
Our investment in technology and infrastructure
speaks for itself. Microbridge uses state-of-the-art, cutting-edge
technology in the production and delivery of the transcribed
documents. Internet capability is a vital component of our technology,
and Microbridge uses it effectively to complete your transcription
requirements in the most secure and efficient manner. Customer
Service & Technical Support
Customer satisfaction is our success. Microbridge provides
comprehensive customer support on 24/7 basis via phone and email.
We offer No-Risk No-Obligation FREE TRIAL to new clients. We will do the setup at your office to start a free
trial, so you won't have to spend any money to try out our services.
To obtain additional information or to subscribe to our services,
please click here to contact us.
|