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Accuracy, Efficiency, Speed, and Savings.

Microbridge provides high quality medical transcription services to small, medium and large healthcare organizations in the United States and Canada. Our utilization of US based sales and support office with an offshore services delivery center in India supported by robust Internet technologies enable us to provide high quality transcription services at very cost-effective rates with fast turnaround times. Microbridge understands the pressures and demands on your time as a medical professional. That's why we have developed very user-friendly and intuitive solutions to meet all your needs.

Following are some of the key features of our services:

Personalized Services
You will have a dedicated customer service executive and transcriptionists assigned to your account to provide you with personalized services.

Customized Services
Every healthcare organization has different transcription needs. We customized our services to fulfill your requirements. All the transcribed reports are delivered in your customized templates, and in the format of your choice, e.g. Microsoft Word (.doc), Rich Text Format (.rtf), WordPerfect (.wpd), Acrobat (.pdf).

Convenient Dictation Methods
You have the option of using digital voice recorders, PDAs for uploading the digital voice files to a secure FTP server or by using our 1-800 toll free number to submit your dictations.

Online Reporting
You can access your voice/word files and can check the status of any job at anytime from any online computer with 128-bit SSL encryption security with your unique username and password. There will be absolutely no chance of you loosing any of your files once they are on our system. We also back-up your transcribed reports as long as you stay with us, so you can retrieve those anytime.

Accuracy
The accuracy is one of the most important factors in determining to whom you will entrust your medical transcription services. We use state-of-the-art management and quality assurance practices to provide the best quality work. Microbridge guarantees to surpass AAMT's industry-standard minimum accuracy level of 98%. Please click here to find out more information on Microbridge's Quality Assurance program.

Competitive Pricing
Microbridge has highly competitive prices based on the industry standard of 65-character line count of transcription, so there is no more paying for partial lines, wide margins, large typefaces, and short pages.

Fast Turnaround Time
We provide services around-the-clock with guaranteed turnaround time. The standard turnaround time is 12-hour (overnight), while a 4-hour turnaround time is available for STAT requests. e.g. A doctor submits the dictations by the end of day and gets back the transcribed reports by the next morning.

Total Security
Information security is the top priority of Microbridge. As your partner in the chain of trust handling confidential information, we have specific technical and physical security features in place. Access to the medical records is obtained only by a unique Username and Password. Firewalls and anti-virus software are installed at the servers to prevent unauthorized Internet interception. 128-bit SSL encryption technology is used to transfer all the information over the internet. All our processes are fully compliant with the existing HIPAA regulations. We actively consult with HIPAA advisors to ensure current compliance and to maintain superior security.

Total Confidentiality
All our employees are required to sign a Non-Disclosure Agreement (NDA). All the required measures are taken to ensure total privacy, security and confidentiality of patient records.

Total Ownership of the Complete Process
The highest quality at very competitive prices is assured through the total ownership of the complete process. We do not subcontract any of the work. All the work is done in our state-of-the-art facility in India.

Cutting-edge Technology
Our investment in technology and infrastructure speaks for itself. Microbridge uses state-of-the-art, cutting-edge technology in the production and delivery of the transcribed documents. Internet capability is a vital component of our technology, and Microbridge uses it effectively to complete your transcription requirements in the most secure and efficient manner.

Customer Service & Technical Support
Customer satisfaction is our success. Microbridge provides comprehensive customer support on 24/7 basis via phone and email.

We offer No-Risk No-Obligation FREE TRIAL to new clients. We will do the setup at your office to start a free trial, so you won't have to spend any money to try out our services. To obtain additional information or to subscribe to our services, please click here to contact us.
 

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